DELIVERY INFORMATION
Shipping Policy
Learn how we process, ship and deliver orders, including delivery times, tracking information and international shipping details.
Shipping Policy
Last Updated: June 2026
Order Processing
Orders are typically processed within 2–5 business days after payment confirmation. Processing times may be longer during holidays, promotional periods or high-demand seasons.
Egypt Deliveries
Orders shipped within Egypt typically arrive within 2–7 business days depending on the destination and courier service.
International Deliveries
International orders generally arrive within 7–21 business days. Delivery times vary depending on the destination country, customs procedures and local courier services.
Shipping Confirmation
Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information where available.
Customs & Import Duties
International customers are responsible for any customs duties, taxes, import fees or local charges imposed by their country. These charges are not included in product or shipping prices.
Delivery Delays
Delivery estimates are provided as guidelines only. King of Island Entertainment is not responsible for delays caused by weather conditions, customs inspections, courier disruptions or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed or lost due to incorrect addresses supplied during checkout.
Lost Packages
If your package appears lost in transit, please contact us and we will work with the shipping carrier to investigate the issue. Resolution times may vary depending on the courier.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: info@kingofisland.com
Phone: +20 10 67811030
Location: Hurghada, Red Sea, Egypt
HOW SHIPPING WORKS
Simple Delivery Process
Place Order
Choose your products and complete checkout securely.
Order Processing
We prepare, verify and package your order.
Shipping
Your order is handed to our delivery partner.
Delivered
Receive your order and enjoy your merchandise.
Questions About Shipping?
Our team is available to answer questions about delivery times, tracking information and international orders.